Information on changing your health policy
In order to make adjustments to your policy you will need the following:
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Policy Number and company name
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Credit card information (CC number, expiration date, security code, billing address)
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Email address
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Policy adjustments (deductible increase/decrease, exclusion removal, etc)
Once you have collected this information you can contact Jason Wellner at [email protected] or +1 (800) 577-4308 Ext 503 through SMS or WhatsApp. Feel free to contact us with any questions.
Our team will explain the process of making changes to your policy. In most cases, the insurer requires a simple form filled out with the changes, and signed by both the client and insurance agent. We do have an online digital signature service, so you won't need to print/sign/scan anything.
Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.