Information on how to cancel your health insurance policy
If you wish to cancel your policy please contact Jason Wellner in our support staff. He can be reached at +1 (800) 577-4308 Ext 503 via SMS or WhatsApp, and can be emailed at [email protected].
You will need your policy number and insurance company name to complete the process. If we need any other information to process your policy cancellation, we will inform you. Do note that all insurers charge a penalty for cancellation after the free look period, so if you have any questions related to canceling your policy, feel free to reach out to the support team: [email protected].
Do note that most insurers have a 30% penalty on unused premium unless cancelled within the first few weeks of the policy.
Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.